Effective from 10.10.2016
The Terms and Conditions define the rules for the provision of sales services through the website of the internet store operating under the domain:
These Regulations arer required under Art. 13 of the Consumer Rights Act of 30 May 2014 (Journal of Laws 2014, item 827).
The owner and administrator of the store is the company:
LIL 'KID Tomasz Skweres
ul. Ursynowska 58/1, 02-605 Warsaw
Address to CORRESPONDENCE AND SHIPMENT:
ul. Ursynowska 58/1, 02-605 Warsaw
Tel. (+48) 570-893-304
Registration data - register and number:
LIL’KID Tomasz Skweres is registered in the Central Register of Economic Activity numbers: Regon: 141271178, tax identification number: 5213172029,
Bank account number:
73 1910 1048 2219 3898 6823 0001
SHOP - means that contracts for the sale or provision of services is concluded electronically. The contract with a consumer, is subject to the conditions described in the Act of 30 May 2014. On consumer rights (Dz. U. 2014 pos. 827).
SELLER and PROVIDER - LIL 'KID Tomasz Skweres, ul. Ursynowska 58/1, 02-605 Warszawa, on sales agreements concluded via the website www.lilkid.pl.
CLIENT - natural person, a legal person and an organizational unit without legal personality.The special provisions confer legal capacity on who makes or intends to conclude a contract or use other services offered by the online store.
CONSUMER – is a natural person who concludes a legal action not directly related to the economic activities referred to in Art. 22¹ Civil Code.
PRODUCT - is the comodity or services offered for sale by the online store.
RULES - Regulations covering the operation of the ONLINE STORE.
SALES AGREEMENT - sales contract concluded electronicaly with the online store.
ORDER – orders placed electronically or by telephone entering a contract to purchase product or service).
B. General provisions
Range of activities - order acceptance and mail order sale of products offered on the web site www.lilkid.pl.
Seller - enables the conclusion of the contract by creating and administering the CUSTOMER account in the online store and processing the order form . The provision of electronic services is free of charge. A CUSTOMER'S Account on the Site is concluded for an indefinite period of time. The conclusion of the contract is deemed to be the end of the CLIENT registration process on the Site. The contract for the provision of an electronic service consisting in enabling the Order to be placed in the Internet Shop by completing the order form is for a fixed period of time - for the period of completing and processing the order - and is terminated upon the submission and acceptance of the Order. The consumer may withdraw from the service contract without giving a reason within 14 days of the conclusion of the contract - except when the service starts before the deadline with the consent of the CONSUMER - submitting a statement of withdrawal to the entrepreneur:
www.lilkid.pl using an electronic model withdrawal form (Annex to the Regulation), available on the www.lilkid.pl , which should be sent to the e-mail address: firstname.lastname@example.org or by post to the following address: ul. Ursynowska 58/1, 02-605 Warsaw.
In the case of an indefinite service, both parties have the right to terminate the contract, ie:
The consumer may terminate the service contract electronically at any time by submitting the relevant statement electronically or in writing to the SELLER's address. The SELLER will immediately confirm receipt of the statement. SELLER within 7 days of receipt of termination will remove from the data the data covered by the protection of personal data related to the service and cease to provide it,
The Service Provider may terminate the service contract by electronic means if the CONSUMER objectively and unlawfully violates the Terms and Conditions - with the notice period of 30 days counting from the date of the notice. If both parties to the contract are contractors, the Service Provider may, in such circumstances, terminate the contract for the provision of the Electronic Service with immediate effect.
The Service Provider and the CUSTOMER may terminate the Service Agreement by electronic means at any time by agreement of the parties.
THE SERVICE PROVIDER reserves the right to verify the statements made by the CUSTOMER and may request confirmation from the CUSTOMER.
The Service Provider may refrain from performing the order in the absence of confirmation of the truthfulness of the submitted statements by the CUSTOMER and until these legitimate doubts are removed.
The online store system allows CUSTOMERS to individually configure the properties of specific products.
Configuration functions are visible at product specifications and are, for example, available in color, size, fabric and other properties.
Product configurations can also be made by individual arrangements with the CUSTOMER using e-mail or phone calls to the service provider. The service provider confirms the findings by email.
CUSTOMER can individually identify characteristics; Color configuration, dimensions, and other characteristics of certain products.
CUSTOMER completes the order form ,specifying the product type and individualizes its properties using the online store's IT tools.
If the data provided by the CUSTOMER is not sufficient for the CONTRACTOR to commence the order it is necessary to agree on the individual characteristics of the product, CLIENT is contacted by the service provider to agree on all properties of the ordered product.
If the CONTRACTOR can not fulfill the order because the product is unavailable, he will immediately notify CUSTOMER, but not later than three working days of the conclusion of the contract and return all the money received.
If the CONTRACTOR can not make a product order with the properties configured by the CUSTOMER, for example due to the temporary inability to fulfil the service, the CONTRACTOR may waive the performance of the order by offering the CUSTOMER a replacement product of the same quality and descriptions at the same price. CUSTOMER has the right not to accept substitute product and withdraw from contract.
The Service Provider will inform CUSTOMER about the unavailability of the product, the offer to provide the replacement product, and the Customer's right to terminate the contract. CUSTOMER can withdraw from the contract within 14 days from the date of notification by the SERVICE PROVIDER.
If the CLIENT does not receive the products the service provider, according to the delivery arrangements, for reasons not attributable to the service provider, the SERVICE PROVIDER will notify the CLIENT of the lack of receipt and will determine the final date of delivery or receipt of the product. In that case, the Service Provider will also be entitled to charge additional costs associated with unsuccessful delivery and storage costs of $ 150 for each week of storage commenced.
At the time of delivery, the CUSTOMER or his representative should unpack the products provided and jointly inspect the product and the order with the carrier (especially checking the accuracy of the number and type of product delivered, material type, color, size, condition of furniture and accessories) writing down all visible defects and quantitative and quality deficiencies on the delivery document. Failure by the Customer to report quality defects and quantifiable findings during the inspection at the time of receipt (defects disclosed) presupposes, in this respect, the conformity of the delivered products with the contract, which does not exclude the possibility of the CLIENT submitting a complaint.
CUSTOMER ACKNOWLEDGE THAT, in the case of furniture and accessories, there may be differences in colors and shades of materials. Every effort will be made to ensure that the colors shown on-line and in our brochures are as close as possible to the finished product, but it is not always possible to obtain accurate color matching. Color deviations may occasionally occur during photographying or due to differences in computer screen settings. We advise clients to order fabric samples etc. (If possible) to ensure product satisfaction. The above-mentioned natural properties of the fabric should not be a subject of complaints, as such variations do not constitute a defect in the furniture.
THE SERVICE PROVIDER is not liable for any damage or defects resulting from improper use or care of the furniture or any misuse.
www.lilkid.pl SERVICE PROVIDER informs that the final dimensions of the furniture and mattresses can differ from the dimensions shown on the www.lilkid.pl by up to +/- 3% (three percent).
INTERNET SHOP fulfills orders with shipment to Poland and other European Union countries.
The SELLER complies with the Code of Good Practices within the meaning of the Act of 23 August 2007 on Counteracting Unfair Market Practices.
Prior to placing an order CLIENT must be familiar with the RULES. Upon registration in the system and before the final confirmation of the order, the CLIENT explicitly acknowledges the acquaintance and acceptance of all the provisions of these rules .The order form will not be accepted without such confirmation.
Orders can be submitted electronically 24 hours a day. Daily, 7 days a week.
If the contents of a contract show that a liability is payable the CONSUMER - is obliged to validate the contract by confirming the the obligation to pay the amount specified by the contract and make a statement by accepting the contract with the formula: "CONTRACT WITH PAYMENT OBLIGATION"
The order processing (preparation and shipping of the Products) by the SELLER takes place after receiving the payment to the bank account.
The deadline for completing the order, in the case of products in stock, is not more than 7 working days from the date fixed as in the preceding paragraph. In the case of products offered on order, the deadline for the order will be determined at the time of placing the order. In case of delay of the SELLER, the consumer may designate an additional deadline for the completion of the order, and after expiration of this deadline the CONSUMER may withdraw from the contract. If the SELLER states that the contract will not be fulfilled, the other party may withdraw from the contract without an additional deadline.
Prices quoted in the offer are prices in Polish (PLN) and Euro (EURO) and are gross (including required tax, including VAT).
These prices are retail prices and do not include rebates and discounts. Discounts and rebates can be granted individually.
These prices do not include delivery costs. The exact delivery cost is given when order is received and depends on shipping method and order value. When filling in the order form the CUSTOMER selects the method of shipping and payment and confirms its choice.
The binding price for CUSTOMER is the current price at the time of placing the order.
E. Payment methods:
• prepayment- by transfer to a bank account specified in the data by the seller;
• prepayment- for the COG through operator E N T S Przelewy24 payment.
CUSTOMER is obliged to pay the price stated in the Sales Contract within 7 days from the date of its conclusion, unless the parties to the Contract agree otherwise. SELLER has the right to limit available payment methods, including requiring prepayment in full or in part. Failure to receive payment to a bank account or via an electronic payment system within 7 days of the order confirmation will result in cancellation of the order.
Shipping costs (delivery) are calculated according to the current price list of courier companies and depend on location, weight, shipping size, delivery method and payment method. CUSTOMER when filling in the interactive order form is informed about the costs and chooses the method and accepts the shipping cost when submitting the order. The cost of delivery is calculated individually.
Details on shipping costs are listed under "Shipping Costs" on the SHIPPING WEBSITE page.
Shipping costs are borne by the CUSTOMER unless otherwise stated in the product offer description.
Purchased products are shipped by DHL courier or LIL' KID transport.
G. Complaints and withdrawals (returns) in relations with non-CONSUMER CLIENTS (for entrepreneurs)
This item of Terms and Conditions applies only in relations with non-CONSUMERS.
Provisions on warranty terms for defects in contracts with entrepreneurs are expressly stated in Section II of Title XI of Book III of the Civil Code.
H. Right to withdraw from the contract (REFUND OF THE GOODS) in the case of distance selling with the participation of the CONSUMER
In accordance with Article 27 of the Consumer Rights Act (Journal of Laws of 2014, item 827), the Consignee has the right to withdraw from the contract without giving a reason within 14 calendar days from the date of taking possession of the PRODUCT (if the product Consists of many things that are delivered separately, in batches or in parts, the term begins with the possession of the last item, lot or part, if the contract consists in the regular delivery of Products for a fixed period of time - from taking possession of the first Product - In the case of a service or contract of a different nature - 14 days from the date of conclusion of the contract), however, if the buyer selects the carrier without any influence from the seller, delivery of the goods is deemed to have taken place when the seller delivers the goods to the carrier. In the event of withdrawal from the contract, the Consignee is entitled to reimbursement of costs incurred. If, at the time of signing the contract, the CONSUMER has chosen to deliver the goods other than the cheapest ordinary way offered by the SELLER - the SELLER is not obliged to return the CONSUMER the additional costs that exceed the cheapest way. At the time of the deadline, the CONSUMER’s statement of withdrawal will be submitted to the SELLER. It is also important when sending a statement electronically – the CONSUMER can use completed form (Declaration of Cancellation.doc.). In the case of making a statement electronically, the SELLER will immediately send the CONSUMER on a durable medium a confirmation of receipt of the withdrawal notice.
After submitting the statement, the CONSUMER is obliged to return the product to the SELLER OR NOMINATED RECEIVER within 14 calendar days (counted from the date of sending the withdrawal notice) - unless the SELLER has offered to receive the PRODUCT himself. The date of the shipment is determined by the deadline.
CONSUMER is responsible for any reduction in the value of the product resulting from its use in ways other than the established nature, characteristics and functioning of the product.
The SELLER will return within 14 calendar days the payment made by the CONSUMER, including the delivery of the goods from the SELLER to the CONSUMER. The SELLER may, however, withhold a refund until the item is returned or the consumer provides proof of its return - whichever is the earlier. The SELLER will make a payment without any additional costs, using the same method of payment as the CONSUMER used, unless the CONSUMER has explicitly agreed otherwise.
The direct costs of returning the PRODUCT to the SELLER are borne by the CONSUMER (CUSTOMER).
The right to withdraw from a distance contract is not available to CONSUMERS in the cases listed in Annex 2.
SELLER does not receive returned shipments sent "for download". Return shipping should be adequately secured against transport damage.
I. Warranty and Warranty Liability for Sale with Consumers
SELLER is obliged to deliver the PRODUCT subject to the contract - without defects.
The SELLER’s warranty covers any physical defects existing at the time of danger to the buyer or resulted from the cause of the item sold at the same time, for a period of 2 years from the date of sale.
SELLER informs that in the case of products covered by the guarantee of the buyer and guarantor of the obligations in this respect are defined and must be performed in accordance with the terms set forth in the warranty card. The WARRANTY given to the PRODUCT is a supplementary right and does not exclude, limit or suspend the CONSUMER'S liability for the liability of the SELLER under the Disposals (Article 579 of the Civil Code).
The Seller is relieved of any liability under the warranty if the CONSUMER knew of the defect at the time the contract was concluded.
In the event of a defect or non-conformity of the delivered PRODUCT with the contract, the CONSUMER shall have the right to file a complaint.
In order to submit a complaint, it is recommended that the Consumer has complied with the complaint protocol (DrukReklamacyjny.doc) or in another form, described the basis of the complaint and the request for removal of defects and sent the request by electronic mail (email@example.com) or by mail to the SELLER correspondence address given in header. Applications can also be made by phone or orally.
DEFINED PRODUCT - in agreement with the SELLER - if possible and appropriate - the CONSUMER who claims under the warranty will be obliged at the cost of the SELLER to deliver the item to the place indicated in the contract of sale and when such place is not specified in the contract - In which the item was released CONSUMER. If, due to the nature of the product or the way it was assembled, the delivery of the item by the CUSTOMER would be excessively difficult, the CLIENT is obliged to make the SELLER available at the place where the item is located.
If the item sold has a defect, the CLIENT may claim a price reduction or withdrawal from the contract, unless the SELLER immediately and without undue inconvenience to the buyer will replace the faulty item free of defects or defects will be removed. This limitation does not apply if the item has already been exchanged or repaired by the SELLER or the SELLER has not made the obligation to exchange the item for defect free or defect removal.
If a buyer is a CONSUMER, he may instead demand the replacement of the defect, demand replacement of the defect free item, or replace the defective item instead of replacing it, unless it is impossible for the buyer to meet the contract in a manner selected by the buyer or require excessive costs. When assessing cost overruns, the value of the defect-free item, the nature and significance of the defect, is taken into account, and the inconvenience that the buyer would otherwise face would be taken into account.
The reduced price should remain in such proportion to the price of the contract, in which the value of the defective item remains to the value of the thing without a fault.
The buyer can not withdraw from the contract if the defect is irrelevant.
If the buyer is an entrepreneur, the SELLER may refuse to replace the item free of defects or remove the defect also when the cost of redressing the obligation exceeds the price of the item sold.
SELLER will process the complaint without undue delay. No later than within 14 calendar days from the date of receipt of the complaint and will inform the customer in writing or electronically of the state of complaint. Leaving a complaint at this time without an answer is equivalent to acknowledging the complaint.
After the complaint has been taken into account, the SELLER will reimburse the CONSUMER for the costs of the claim and incurred by the CONSUMER. SELLER will transfer the due amount to the bank account of a customer or by mail.
If the claim is related to repair or replacement of goods - SELLER will send the CONSUMER product at their own expense.
J. Processing and protection of personal data
The Administrator of the CONSUMER 's personal data collected through the INTERNET SHOP is the SELLER.
The Administrator has registered in the register of Chief Inspector of Personal Data Protection (GIODO) a collection called "Register of Internet shop customers www.lilkid.pl".
The disclosure of personal data by the CONSUMER is voluntary, however, failure to disclose the personal data required to enter into the Sales Agreement or the Electronic Services Agreement specified in the Regulations may result in the impossibility of concluding and fulfilling the agreement. Accreditation for the registration and processing of personal data Consumer expressly discloses before registration in the system.
In order to complete the service, you must provide the following CONSUMER data:
surname and name;
Address for shipping products;
Contact phone number.
Any personal information provided during the ordering process is for the sole purpose of shaping, concluding, amending, or terminating the Agreement between the Service Provider and the Consumer and fulfilling the Sales Contract or the Electronic Service Contract or the execution of the Contract and are not made available to any other third party or institution except as described in .6. The data acquisition and processing is carried out in accordance with the Act of 29 August 1997 on the protection of personal data (Journal of Laws No. 133, item 883, as amended). In the case of the sale of products through the INTERNET SHOP, to deliver products to the CONSUMER, the personal data necessary to address and deliver the consignment shall be forwarded to the professional to the delivery of the consignment - in particular courier companies. With the delivery of the consignment, Customer has the right to access, rectify and request their removal at any time.
K. Final provisions
The contract is concluded in Polish and under the jurisdiction of Polish law.
The Terms and Conditions are available at all times on the REGULATIONS tab on the Seller's website and can be copied and printed at any time by the Buyer. The content of the RULES may also be sent at any time by e-mail or mail upon request of the CLIENT.
In matters not covered by these Regulations, the applicable law shall apply, in particular:
Act of 23 April 1964 Civil Code (Journal of Laws of 1964, No. 16, item 93, as amended);
Act of 29 August 1997 on the protection of personal data (Journal of Laws 2002, No. 101, item 926, as amended);
Act of 18 July 2002 on providing services by electronic means (Journal of Laws 2013, item 1422);
Law of 30 June 2000 on Industrial Property Law (Journal of Laws 2001, No. 49 item 508, as amended);
Act of February 4, 1994 on copyright and related rights (Journal of Laws of 2006 No. 90, item 631, as amended),
Act of 30 May 2014 on consumer rights (Journal of Laws 2014, item 827).
Should there be provisions in the Terms and Conditions contrary to the above or other applicable regulations in the Republic of Poland, these provisions shall take precedence over the wording of the RULES.
If any provision of this RULES OF PROCEDURE is found to be unlawful, void or otherwise unenforceable to the extent provided for by law, then in that respect it shall be excluded. The remainder of the Terms and Conditions remain valid.
All the names of the products offered for sale by the INTERNET SHOP are used for identification purposes and may be protected under the provisions of the Industrial Property Law Act (Journal of Laws of 2001 No. 49 item 5081, as amended).
All pictures posted on the WEBSITE are protected by the Act of February 4, 1994 on copyright and related rights (Journal of Laws 1994, No. 24, item 83, as amended) and have a creative and individual character. They can not be copied without the consent of the Website Administrator.
In the case of disputes relating to the execution of the contract, the parties will seek to resolve the dispute by means of arbitration, including the settlement of the dispute before the mediator. In the absence of a settlement of the dispute by way of arbitration the court competent to settle the dispute shall be the General Court competent for the seat of the Seller.
By performing the obligation to indicate out-of-court complaint and redress procedures and the rules for accessing these procedures, we hereby declare that:
A) The municipal (district) consumer advocate assists the inhabitants of every district and city with the district rights. Consumers can obtain free advice or legal information on any type of dispute with the seller or service provider, irrespective of the location of the trader. At times, the Ombudsman seeks a trader to intervene on behalf of the consumer, ie, presents his claims and current legal status and indicates the correct way of handling the complaint. In addition, it assists in the preparation of a lawsuit and may even engage in ongoing litigation to act on behalf of and for the benefit of consumers;
B) it is possible to refer the case to a standing consumer arbitration court, ie the court adjudicating in civil law disputes, acting at the Provincial Inspectorates of Trade Inspection (WIIH) and at their branch offices. Consensual consumer courts will deal with disputes between consumers and traders if they arise from a contract of sale or a service contract. The consent of both parties to the dispute is necessary. The court consists of arbitrators appointed by both business representatives and consumers. Proceedings before an arbitration court are less formal than those of a court of law, and are shorter. It is also much cheaper because no entry fee is charged, and the only costs may be related to the need to appoint experts. Contact details for permanent consumer arbitrations are available on the OCCP website at: http://www.uokik.gov.pl/wazne_adresy.php#faq596;
C) it is possible to refer the matter to mediation. It is held at the Provincial Inspectorates of the Trade Inspection - mediation proceedings between the entrepreneur and the consumer, initiated at the request of the consumer or ex officio, is free (apart from any costs of opinions commissioned to experts). The purpose of the Trade Inspection is an objective and independent parties to a contract to provide the current legal status and possible proposals for amicable settlement of the dispute. Mediator sets the deadline for the parties to conclude an agreement. In the case of exceeding his or statements of at least one of the parties, that does not give its consent to the conclusion of such things, withdraws from the mediation. Contact details of provincial inspectorates commercial controls are available on the OCCP at: http://www.uokik.gov.pl/wazne_adresy.php#faq595
D) get free help in the settlement of the dispute from the Consumer Federation, using the free consumer helpline 800 007 707.
The content of points a), b) and c) above are taken from the http://www.prawakonsumenta.uokik.gov.pl
The Annexes 1, 2, 3 and 4 are an integral part of the rules,
Appendix 1 to REGULATIONS:
Information concerning the exercise of the right of withdrawal
Right of withdrawal:
You have the right to withdraw from this contract within 14 days without giving any reason.
The deadline to withdraw from the contract will expire after 14 days from the date on which you acquire possession of things or a third party other than the carrier and indicated by you came into possession of things.
To exercise the right of withdrawal, you must inform us of his decision to withdraw from this contract by an unequivocal statement (by completing a withdrawal form, available on the www.lilkid.pl and send it by e mail (info @ lilkid .com) or by mail (address of the seller).
Please enter your name, full address and, where available, your telephone number, fax number and e-mail address:
To meet the deadline for withdrawal, enough to send your communication concerning exercising the right of withdrawal from the contract within the deadline provided by the contract.
Effects of withdrawal
If you withdraw from this contract we shall reimburse to you all payments received from you, including the costs of delivery of goods (excluding additional costs resulting from your choice of delivery method other than the cheapest regular delivery offered by us), promptly and in any event not later than 14 days from the day on which we are informed about your decision to exercise the right to withdraw from this contract. Reimbursement of payments made using the same payment method that you used for the initial transaction, unless expressly agreed otherwise; in any case you will not incur any fees in connection with the return.
We may withhold reimbursement until receipt of the product or substantiated evidence of shipment, depending on which event occurs first.
Please return the products to the mailing address specified in the REGULATIONS, promptly and in any event no later than 14 days from the day on which you communicated your withdraw from this agreement. The deadline is also met if you send back the item before the deadline of 14 days.
You will have to bear the direct cost of returning the items. You are responsible only for a reduction in the value of things resulting from the use of it in a different way than was necessary to establish the nature, characteristics and functioning of things.
Appendix 2 to the REGULATIONS:
CONSUMER is not entitled to the right to withdraw from a distance contract in the following circumstances:
service contract if the seller made a full service with the express consent of the consumer, who has been informed before the provision that under the provision of the trader loses the right of withdrawal;
contracts in which the price or remuneration depends on fluctuations in the financial market over which the seller has no control, and which may occur before the deadline to cancel the contract;
contract, the object of which is to provide for the non-prefabricated, manufactured according to the customised specifications of the consumer or made to meet individual requirements;
contract, the object of which is to provide for the rapid deterioration or having a short shelf life;
agreement, which is subject to the provision of the benefit comes in sealed packaging, which after opening can not be returned due to health protection or hygiene reasons;
agreement, the subject of which benefits are things that after delivery, due to their nature, are inextricably linked with other considerations;
agreement in which the subject of the provision of alcoholic beverages, the price of which has been agreed at the conclusion of the contract of sale and delivery of which can only take place after 30 days and whose value depends on fluctuations in the market over which the trader does not control;
agreement in which the consumer has specifically demanded that the seller comes to him in order to make urgent repairs or maintenance. If the seller provides services in addition than those whose performance the consumer demanded, or providing other things than the parts necessary for the repair or maintenance, right of withdrawal granted to the consumer for additional services or goods;
agreement, which is subject to the provision of sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery;
agreement delivering newspapers, periodicals and magazines, with the exception of the subscription agreement;
a contract concluded at a public auction;
lease contract of the building or premises for purposes other than residential, carriage of goods, car rental, catering, services related to leisure activities if the contract marked a day or period of performance;
contracts for the supply of digital content which is not stored on a tangible medium if the performance has begun with the express consent of the consumer before the deadline to withdraw from the contract and after having informed the trader of his loss of the right of withdrawal.
Appendix 3 - is a model "statement of withdrawal"
(This form must be completed and returned just in case you wish to withdraw from the contract)
To [Lil'Kid Tomasz Skweres ul. Ursynowska 58/1, 02-605 Warszawa]
I / We (*) hereby give notice that / to inform (*) my / our withdrawal from the contract of sale of the following things (*) contract for the supply of the following items (*) contract for work consisting in performing the following things (*) / provision of the following services ( *)
Date of agreement (*) / received (*)
Name consumer (s)
Address of consumer (s)
Signature of consumer (s) (only if this form is notified on paper)
Appendix 4 - is a model "Printing complaint"
Lil'Kid Tomasz Skweres, ul. Ursynowska 58/1, 02-605 Warsaw
First name Last Name
address of consumer
I hereby give notice that I purchased on ...... product is defective. The disadvantage lies in the defect has been found ..................... on ........................... .. Given the above, pursuant to the Act of 23 April 1964. I ask the Civil Code:
• exchange of goods * new (Art. 561 § 1)
• market free wit atmospheres ± repairs ę goods * (Art. 561 § 1)
• reduction desired down the price of goods by the amount ę ......... .. (s wit words: ......... ) with wit , Please ę a refund of the amount to the account given ............ ../przekazem mail at m bed j address * (Rule . 560 § 1)
• spacing ę following ę contract and asking ę a refund of the price of goods to the account of ............ . * (Art. 560 § 1)
* Delete as appropriate